Qitaf is our Loyalty Program
Customers can redeem their collected points for rewards related to VIVA services like free local and international SMS and MMS, free credits for VALUE customers, free subscription to services and discounted billed amounts for MONTHLY customers.
How can you check your account balance and redeem your points?
- Just login to your VIVA Self Care account on www.viva.com.kw and select "Qitaf"
- Send SMS to 100 to check your balance or redeem points
- Call VIVA customer care at 102
What can you do with your points?
You can exchange earned points for several services, such as free SMS, free credit and much more. The scheme below outlines the benefits:
Monthly
Value
Terms and Conditions
- You should accumulate a minimum of 100 points in order to redeem a reward
- Qitaf is not applicable to corporate accounts and for customers that are blacklisted (for fraud attempts and failure to pay bills)
For more information
- Please contact Sales Support at info@viva.com.kw
- Call Customer Care at 102
