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Travel abroad with VIVA

Enjoy VIVA’s extensive network of international roaming partners to keep in touch with your friends, family and colleagues while traveling abroad.

Take the opportunity to make and receive calls, SMS, and use VIVA services in 220 countries with more than 420 operators.

VIVA Roaming Promotion


Roam the world and stay in touch with your friends and family with VIVA. Now make your calls while roaming outside Kuwait with 50% off in over 200 countries only with VIVA!
If your roaming service is not activated kindly visit any of our VIVA branches or call our Customer Care at 102 to activate the service free of charge.
 
This offer is valid till 30th September

Terms & Conditions
1. Applicable for outgoing calls to any destinations
2. Discount applicable after the 2nd minute
3. No discount for incoming call
4. No discount on sending SMS
5. No discount for data/ GPRS

What services can you use while roaming with VIVA abroad?

  • Make and receive voice calls - local and international.
  • Send and receive short messages (SMS).
  • Check e-mails, read news, watch content, send and receive MMS and more using data (GPRS) roaming.
  • Divert calls to any other number.
  • Use Missed Call Alert Plus.

The availability of the services and number of countries depends on the subscription type. As we are constantly expanding our roaming coverage,please contact VIVA customer care at 102 for the latest update on the list of VIVA international roaming partners and availability of services.

How does it work?

When you reach your destination country just switch on your mobile phone and it should automatically select an operator.

If no operator is found, please check the configuration in your mobile phone under network settings. It might have been set on manual network selection mode. Switch it to automatic network selection mode and it should find a roaming network for you.

How do you activate your VIVA Roaming service?

  • Call VIVA customer care by dialing 102 (when you are in Kuwait) or dial +965-55102102 from abroad, VIVA customer care is available 24 hours a day.
  • Visit VIVA branches in Kuwait or our authorized dealers (i2, FCC, and BEC).
  • For your benefit no deposit is required when activating roaming
    Note: We recommend that you get your GPRS settings configured prior to departure.

What are the roaming rates with VIVA?

The following rates are applicable for VIVA customers while travelling abroad

Call Type GCC

MENA

Europe America Asia ROW

Satellite ,Cruise ship

and In-flight roaming

Calls to the same country 0.350 0.300 0.500 0.500 0.500 1.000 1.200
Calls to Kuwait 0.500 0.650 1.250 0.900 1.000 1.200 1.200
Rest of the world 0.900 0.900 1.250 0.900 1.000 1.000 1.200
Receiving calls 0.300 0.600 0.600 0.500 0.800 0.800 2.000
Sending SMS 0.150 0.150 0.150 0.150 0.150 0.150 0.300
Receiving SMS Free Free Free Free Free Free Free
GPRS / 10KB 0.06 0.06 0.06 0.06 0.06 0.06 0.100

VIVA Zone

  • GCC
  • MENA
  • Euorpe
  • Americas
  • Asia
  • Satellite ,Cruise ship and In-flight roaming
  • Rest of the World

    Data Roaming Promotion: VIVA offers you special prices for data roaming related to the countries mentioned below:

    Country

    Operator

    VIVA Roaming Tariff
    Bahrain Batelco 0.01 KD / 10 KB
    Egypt Vodafone 0.01 KD / 10 KB
    Jordan Umniah 0.01 KD / 10 KB
    Saudi Arabia Al Jawal 0.01 KD / 10 KB
    UAE Du 0.01 KD / 10 KB