Al Diwan Membership Benefits

Enjoy exclusive privileges from VIVA

Al Diwan is an exclusive program designed for our distinguished customers providing superior services in recognition of your loyalty This membership provides you with highly efficient personal assistance such as a personal account manager, and priority status when calling and special services among others.

  • Al Diwan Packages

    View our exclusive packages

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  • Platinum Number

    Special privilege with your Al Diwan plan

  • Promotions

    Exclusive Al Diwan promotions

  • Al Diwan Concierge Service

    A free supplementary service which allows you to take advantage of a wide variety of personal benefits.

  • Personal Assistance

    Personal assistance is available for you around the clock through our call center. Our team can help you save time and effort by assisting you with your daily tasks.

  • Airport Service

    Members can request pick-up to and from the airport. To ensure timely service, please call 72 hours prior to the flight.

  • Prioritized Service

    Skip queue and avoid waiting at select branches or while contacting our call center with prioritized service.

  • Courier Service

    The service provides you with personal assistance for all your transactions covering all areas in Kuwait including pick-up requests to and from the airport.

  • Road Assist Service

    An exclusive service to provide you with help in case of car breakdowns on the road.

VIVA Helpline
For assistance call 102