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Exchange your old iPhone for the new iPhone

Time to replace your old iPhone? Then here is a first-of-its-kind offer designed just for you. Now, you can exchange your old iPhone for a new iPhone with a discount! All you have to do is bring your old iPhones to selected VIVA branches after logging out from ‘Find my phone app and iCloud', reboot the devices and trade them in for a brand new iPhone of your choice. The discount will be applied to your new Postpaid plan.

How do you trade in?

Visit any of VIVA’s selected branches where our agent will evaluate your old iPhone based on fixed criteria such as:

  • Device functionality
  • Battery functionality
  • Screen intactness
  • Scratches and dents on the body

What you need to know?
The discount will be based on the rating of your old iPhone by our agent.
The discount will be applied to your new Postpaid plan.

What you need to know?

The discount will be based on the rating of your old iPhone by our agent.

The discount will be applied to your new Postpaid plan.

Who can enjoy this?

The offer is available for all existing and new customers on all Postpaid plans including KD 20 and above.

What do you get?

You will receive a VIVA acknowledgment certificate stating that the program is safe, simple and secure. The security of all the data in the device is assured.

Which iPhones can you trade in?

The following devices in A-Class condition can be traded in:

iPhone 7 Plus and above.

Which iPhones do you get?

iPhone 8 Plus and above, including the latest 2019 models.

iPhone 11/ 11 Pro and 11 Pro Max are available for trade out.

Where can you trade in your old iPhone?

At the following branches:

  • Marina Mall
  • Avenues
  • Mahboula
  • Hawalli
  • Jahra
  • Airport T1
  • Airport T4
  • Farwaniya

VIVA Helpline
For assistance call 102
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